Service and training centers are no more than three hours from any U.S. basin
24/7 responsiveness
Only service center open in Williston during global pandemic
No rush fees
Prevented $100,000 loss of a pump
Reduced NPT and labor costs by providing on-site inspection and maintenance
One of the largest oilfield services providers operating in the Bakken had a frac spread consisting of 14 to 20 pumps. Completing these wells economically meant no flexibility if a pump went down and no time for maintenance. The oilfield services provider required power end maintenance on one of its SPM™ QWS 2500 XL Frac Pumps, but couldn’t afford the NPT involved in powering it down or the labor costs to drive it to SPM™’s Williston Service Center when its personnel had already been reduced due to the global pandemic.
To provide critical pump maintenance with as little NPT as possible, SPM™’s Williston Service Center—the only service center open in the region during the global pandemic—brought the shop to the company’s frac site by dispatching a technician to conduct SPM™’s signature 13-point inspection process. After determining the extent of the maintenance required, the technician performed the necessary maintenance services and changed wearable components.
By performing inspection and maintenance on the frac site, the Williston SPM™ Edge Service Team saved the company significant NPT, equipment, and labor costs. The on-site visit saved the pump, preventing it from becoming a $100,000 loss. It also eliminated the downtime and labor costs involved in changing the pump and making the round trip to SPM™’s Williston Service Center—completely removing the burden of logistics from the company’s shoulders.
SPM™ Edge Services, SPM™’s’ global service offering, provides service and training centers in every U.S. basin and every part of the globe. SPM™ Edge Services supports operators with a three-pronged approach that includes global access to local engineering experts, engineered repairs with highly skilled aftermarket support, and industry-leading digital empowerment tools for SPM™ and other OEM equipment, all within a three-hour trip.
In the dynamic oil and gas industry, responsiveness is a game changer and directly influences an oilfield service provider’s ability to meet customer demands. Recognizing this critical factor, SPM™ Oil & Gas stands at the forefront of providing timely and efficient services and support. For companies operating in the Permian, the Midland service center is centrally located in the basin and provides over 70 skilled technicians for pump and flow inspection, repair and upgrade support that elevates frac sites’ operational efficiency.
Learn MoreThe adoption of lean manufacturing has grown over the past few decades due its proven positive impact on operations and customers. SPM™ Oil & Gas has employed lean principles in its manufacturing operations for more than a decade because of the tremendous advantages it provides both customers and the manufacturing floor.
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